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FAQ

Common questions,straight answers.

If your question is not here, get in touch. We are happy to help.

General

What does GreatQuick do?

GreatQuick designs, builds, hosts, maintains and supports WordPress websites for businesses. We handle the full lifecycle of a website, from the initial design through to ongoing care and support.

Do you only build WordPress websites?

WordPress is our primary platform, but we are not limited to it. We choose the right tool for the business. That said, WordPress powers the majority of our work because it is flexible, widely understood and well-suited to the businesses we serve.

Do you work with existing websites?

Yes. We work with existing WordPress websites regularly. Whether that means a redesign, a migration, taking over hosting and maintenance, or providing ongoing support, we can assess the current site and recommend the right path forward.

Can you redesign an existing WordPress website?

Absolutely. Redesigns are a significant part of what we do. We assess what works, identify what needs to change, and rebuild with a cleaner foundation, a stronger visual direction and better technical architecture.

E-commerce

Do you build WooCommerce stores?

Yes. We build custom WooCommerce stores with considered product architecture, streamlined checkout flows, payment and shipping integrations, and performance-focused development.

Can you add e-commerce to an existing WordPress site?

Yes. If your existing WordPress website needs the ability to sell products or accept payments, we can integrate WooCommerce with a clean, well-considered implementation.

After launch

What happens after the website launches?

We stay involved. GreatQuick offers managed hosting, ongoing maintenance and support so your website stays fast, secure and up to date after launch. The team that built it looks after it.

What is GreatQuick Host?

GreatQuick Host is our managed WordPress hosting service. We handle the servers, security, backups, monitoring and infrastructure updates. Your website runs on infrastructure managed by the same team that built it.

What is GreatQuick Care?

GreatQuick Care is our ongoing WordPress maintenance service. We handle WordPress updates, plugin updates, security monitoring, performance maintenance, backup verification and small ongoing improvements.

What is GreatQuick Support?

GreatQuick Support is our on-demand help service. When you have a problem, a question, a change request or a small improvement, you contact us directly and we handle it. No generic helpdesk, no re-explaining the problem every time.

Can GreatQuick maintain a website built elsewhere?

In most cases, yes. We assess the website first to understand the codebase, hosting setup and any existing issues. If it is compatible with our approach, we can take over hosting, maintenance and support.

Can you help with website problems?

Yes. Whether something is broken, performing poorly, displaying incorrectly or behaving unexpectedly, GreatQuick Support covers troubleshooting and fixes for WordPress websites.

Do you offer ongoing support?

Yes. We offer both GreatQuick Care (scheduled maintenance) and GreatQuick Support (on-demand help). Many clients use both for complete coverage, but each can be used independently.

Projects and pricing

How does a project start?

It starts with a conversation. Tell us about your business, your goals and what you need. We review the information, assess the project and come back with a recommendation and a clear next step.

Do you publish pricing?

No. Every project is different, and pricing depends on the scope, complexity and requirements. We provide clear, honest pricing after we understand what the project involves.

How long does a website project take?

It depends on the scope and complexity. We provide a clear timeline after the discovery and planning phase, and we communicate transparently about progress throughout the project.

Have a question we did not cover?

Get in touch. We are happy to answer anything about how we work, what we offer, or whether GreatQuick is the right fit for your project.

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